Coronavirus

Update: 18th October 2020

We are pleased to report that we are dispatching orders as normal each working day, as normal, without any delays. The majority of our deliveries are arriving on time, however high demand on courier companies mean some delivery delays are possible. We thank our customers for their patience and understanding.

Update: 5th June 2020

We are pleased to report that we are still dispatching orders each day without any delays. The majority of our deliveries seem to be arriving on time too, however unprecedented high demand on courier companies mean some delivery delays are possible. Once again, we would like to thank our customers for their amazing patience and understanding.

Update: 20th April 2020

We are still dispatching orders each working day as normal and the majority of our deliveries seem to be arriving on time. However, due to the current unprecedented high demand on courier companies, some delivery delays are possible. We thank our customers for their patience and understanding.

Update: 7th April 2020

Due to the current unprecedented high demand on courier companies, we would like to make customers aware that while most of our deliveries are arriving on time, it is possible that some may be delayed. We are still dispatching same working day for orders placed before 2PM.

Update: 24th March 2020

The guidance from government regarding Coronavirus restrictions is changing frequently, but for now we are permitted to continue trading and supplying our customers with flooring goods online through our courier's network. We are doing so while observing high standards to protect the safety and wellbeing of our staff, partner businesses, and the wider community. This will always be our our primary concern. If the guidance from government changes we may be forced to review our position and suspend the placing of orders. We will post regular updates on this page.

Our courier, Crowfoots Carriers, inform us that while they are currently operating as normal, they are prioritising the delivery of medical supplies. This means that delivery delays are possible.

As everybody knows, these are unprecedented circumstances for our country and the wider world, and we really appreciate the understanding and patience of our customers.

Take care of yourselves and your loved ones in this most challenging of times.

How PayPal Works