Coronavirus Update: 18th October 2020
We are pleased to report that we are dispatching orders as normal each working day, as normal, without any delays. The majority of our deliveries are arriving on time, however high demand on courier companies mean some delivery delays are possible. We thank our customers for their patience and understanding.
Flooring Accessories Delivery:
A & B Zone: Orders are sent on our next working day service (cut-off is 2pm).
Dozens of our top products are delivered free of charge. Otherwise the standard charge is £8.99 including VAT.
C Zone: Delivery costs £42.00 inc. VAT. for up to 15kg. Delivery usually takes 2-3 working days.
D, E Zone: Delivery costs £60.00 inc. VAT. for up to 15kg. Delivery usually takes 3-5 working days.
Update: Unfortunately we have had to temporarily halt taking orders from the Republic of Ireland. This is due to particular delivery delays for this area, reduced staff, and the extra admin required to process ROI orders. We apologise for the incovenience.
Hazardous Goods Delivery:
Some of our products are flammable and, by law, need to be carried by a specialist delivery service. The cost of this delivery service varies by postcode.
For the majority of hazardous product deliveries, the order will be delivered next working day. However in some areas, delivery can be within a 2 working day window.
Wooden Flooring Delivery:
A & B Zone: Flooring delivery costs
£72 inc. VAT. Please note that this charge may vary for some areas. We will contact you as soon as possible after you place your order if there are any further, or reduced, delivery charges for your area. Delivery time is next working day for our engineered flooring, and 7-10 working days for Haro laminate flooring, as it is supplied to order from Germany.
C, D & E Zone: Please contact us for delivery costs and times.
Flooring delivery is by lorry and is to kerbside only. An able-bodied person must be present at the delivery address to assist the lorry driver in unloading the flooring if required. If your address is not accessible by the delivery lorry and an alternative vehicle is required, extra charges may apply.
Please note that we are currently able to deliver to the UK and Ireland only.
Our deliveries are handled by Crowfoots Carriers.
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