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Review by john wellman on 29/06/2016

floor sales online review
Very disappointed with the quality of the packaging parcel arrived a day after stated because driver didn't leave on Monday because no body was in ( other couriers send tracking details via email and give you a one hour window) when they did deliver they left outside front door and did not ring the bell and left. When I discovered it on the door step I found the 16kg tin has a hole in the bottom which was leaking adhesive and the tin has been badly distorted from being dropped too heavy to be thrown
Because of the damage to the tin the lid was difficult to remove and also vertually impossible to get on again and clip in place so I feel I will loose a lot of the adhesive as I will be laying the floor over the next two weeks and air will be getting into tin during the times I am not laying the floor. Therefore I feel you need to reasses your delivery service and your packaging of individual tins.

john wellman, review added 29/06/2016
Our feedback:
Thanks for your review John. Please accept our sincere apologies for the damaged tin. We have now sent you another tin free of charge to make up for any loss from the damaged tin. We do package our items securely with lots of bubble wrap, and clearly mark everything as fragile. Items arriving damaged is a rare occurence, and when it does happen we act quickly to send a replacement.

Floor Sales Online reviews - what our customers say

Floor Sales Online reviews
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